Actions that constitute unprofessional conduct can be found at 26 V.S.A. Section 5427 and 3 V.S.A. Section 129a.

Complaints can be filed with OPR using their online platform: https://sos.vermont.gov/opr/complaints-conduct-discipline/. Complainants may file as a guest, registered user, or licensee—no registration is required. Complainants will be required to provide the name, address, and phone number of the person they are filing the complaint against; submit a complaint description; upload documents; and provide their contact information, witness information, and a summary of the complaint. More information on how to file a complaint is found at the following link: https://sos.vermont.gov/opr/complaints-conduct-discipline/. What happens after a complaint is filed is explained at this link: https://sos.vermont.gov/media/rddhuuuw/life-of-a-complaint.pdf.

For more information about our profession, visit the following link: https://sos.vermont.gov/massage-therapists-bodyworkers-and-touch-professionals/.